All Our Frequently Asked Questions
Can I Fix My Machine Myself?
Although you may be able to fix smaller parts of your machine yourself, we would advise that you call in a professional to see what the problem is and resolve it for you. Cleaning machines are complex, and trying to fix them may result in further issues that cannot be fixed.
Can You Fix Any Cleaner Machine?
The UK Floor Cleaning Machine team has the ability to maintain and repair the majority of machines. When you call up to enquire about a repair, let the team know what brand and type of machine you have, and they can determine whether a repair is possible.
Which Vacuum Should I Get?
Depending on the use of your vacuum and size of your property, you may benefit from a one of two-motor vacuum. The longer you need your vacuum to last, the more motors you will want to have.
What Is The Difference Between The Vacuum Litres?
A 35-litre is perfect for a small to medium-sized property, and a 75-litre vacuum is ideal for larger properties that need the vacuum to have a larger capacity to work for longer.
How Do I Use My Cleaning Machine?
The way in which you use your machine will depend on what machine you have hired or purchased from UK Floor Cleaning Machines. You can find more information about the ease of use of your product by viewing the description on the product page.
What Material Can I Use A Burnisher On?
You can use your burnisher on a variety of hard materials such as concrete, marble, wood and more. You can find out more about the specific materials that it can or cannot be used with on the product page.
Do You Sell New Or Used Machines?
The products that you purchase from our website are second hand. However, they are still in perfect condition and work just as it would if you were to buy it brand new.
How Often Should I Hire A Machine?
This will completely depend on your property and how quickly it gets dirty. You may find that you need to hire once a week, or even just once a month for a thorough clean.
Which Carpet Cleaner Should I Use?
This will completely depend on the size of your property and how powerful you need the carpet cleaner to be. After looking through the description of the product, feel free to contact the UK Floor Cleaning Machines team for more information.
Will A Carpet Cleaner Remove Any Stain?
A carpet cleaner is not guaranteed to clean any stain. However, they are extremely powerful machines and are able to remove the majority of stains within carpets.
Does My Machine Come With Accessories?
There are some machines that come with added extras as part of the design. However, not all of the products that are available to hire or purchase come with accessories. If you would like to know more about what comes with your machine, please feel free to contact the UK Floor Cleaning Machine team.
How Many Types Of Scrubbers Do You Have?
UK Floor Cleaning Machines has a wide variety of different scrubbers for you to choose from depending on your requirements. These include manual and ride-on machines. You can view our range of products and contact the team with any further enquiries.
How Long Can I Hire For?
To know the availability of a machine and how long you are able to hire it for, please contact the UK Floor Cleaning Machine team, as it may vary depending on the machine.
Where Can I Use My Single Disc Cleaner?
Your single-disc cleaner is for daily indoor use of various properties in various industries such as schools, hotels and shopping centres.
What Is The Difference Between A Floor Scrubber And Sweeper?
A floor sweeper is equipped with large, industrial-level brushes which are used to sweep dust, dirt and debris from the floor. Once all loose dirt has been removed, a scrubber will then be used to clean the floor using water and detergent.
Does Detergent Need To Be Used When Using A Floor Cleaning Machine?
While detergent does not need to be used when using a floor cleaning machine, it is highly recommended to achieve maximum results. In other words, when washing dishes, you would automatically use washing-up liquid to clean stubborn marks - detergent works the same for flooring.
How Far In Advance Should I Reserve Equipment?
Can I Fix My Machine Myself?
We would always recommend reserving any equipment you wish to hire as early as possible to ensure that they are available on the date and time that you need them. Unfortunately, there is no precise answer as it all depends on the availability of equipment. Please contact the UK Floor Cleaning Machines team for more information.
How Much Does Delivery And Collection Cost?
Can I Fix My Machine Myself?
Here at UK Floor Cleaning Machines, all delivery and collection of equipment are free of charge with no hidden fees.
When Can Maintenance Visits Be Scheduled For?
To ensure that disruption to daily operations can be kept at a minimum, UK Floor Cleaning Machines will always aim to schedule any appointments based on your schedule. Contact our team for more information on technician availability.
What Cleaning Equipment Can Be Serviced?
UK Floor Cleaning Machines are experts in all manner of cleaning equipment from sweepers and scrubbers to carpet extractors. If you have any equipment that requires servicing, but is not featured on our website, please do not hesitate to contact our team for more details.